Privacy Policy

Hormone Harmony Clinic values the privacy of its users. This privacy policy outlines the information we collect, how we use it, and the rights users have over their personal data.

Information Collection

When visiting our site or using our services, we may ask you to provide personal information to offer you a more customized experience. The information we collect depends on how you use our site and services.

We collect:

• Contact information such as name, email address, and phone number when you create an account, contact us via email, sign up for our newsletter, request information, purchase products and services, or participate in forums. Providing this information is optional, but needed to utilize some features of our site and services.
• Technical information through cookies, log files, and device information. This includes your browser type, operating system, Internet Protocol (IP) address, access dates and times, activities on our site, and referring website addresses. This information allows us to understand how visitors interact with our site and monitor performance to improve your browsing experience.
• Payment information such as billing name, address, and credit card number when making purchases to complete transactions. This data is used solely to process payments securely and is not stored.

We do not collect any health or medical information. The only personal information gathered is what you voluntarily provide to utilize features of our site and services.

Information Usage

The information collected allows us to understand user behaviors, resolve technical issues, improve our site, create better features and services, and offer more relevant content.

Specifically, we may use your information to:

• Process orders and provide purchased services
• Respond to inquiries and fulfill requests
• Send operational emails such as order confirmations, or emails related to products and services you have signed up for
• Send marketing and promotional emails that we think may interest you
• Analyze site traffic patterns and website performance
• Resolve disputes, troubleshoot issues, and enforce our Terms of Service

We do not rent, sell, or share personal information with third-parties except to provide products or services you have requested. We may disclose information if required to do so by law or belief that such action is necessary to:

1. Conform to legal requirements or comply with legal process
2. Protect our rights or property
3. Prevent a crime or protect national security
4. Protect the personal safety of users or the public

Your Rights and Choices

You have certain rights and choices when it comes to the personal data we collect. These include:

Access - You may request details on the personal data we have about you at any time.

Rectification - If your personal data is incorrect or incomplete, you have the right to ask us to rectify it.

Erasure - You may request we erase some or all of your personal data from our systems.

Withdrawal of consent - If we are processing your personal data based on your consent (as indicated at the time of collection), you have the right to withdraw your consent at any time. This does not affect the lawfulness of processing prior to your withdrawal.

Objection - You may object to us using your personal data for direct marketing purposes such as sending email offers and advertisements.

Restriction of processing - You may ask us to restrict further processing of your personal data in certain situations. This means we can still store your data but cannot process it until restrictions are lifted.

Portability - You have the right to ask us to transfer your personal data to a third party.

Complaints - If you believe we are violating data protection laws, you have the right to lodge a complaint with your local supervisory authority at any time.

To make choices regarding your personal data or submit a request, please contact us. We will respond to all requests in a timely manner and within legal requirements.

Our site may include links to third-party sites which are not governed by this privacy policy. We highly recommend you review the privacy policy of any site you visit to understand their data collection, use, and protection practices.

We may amend this privacy policy from time to time to reflect updates to our information practices. We will indicate the effective date at the top of this policy. Changes to the policy only apply moving forward from the notification date. We encourage you to review this page periodically for updates.